Medilink and CompuSolve

CompuSolve has been selling APS Medilink products since 1994 and has been the South Australian Distributor of Medilink since 1995.

We can provide the Medical Community with the highest level of service and support for Medilink, including supply of all necessary hardware and software to set up fully networked versions, where practitioners and support staff can all access the data as required.

Our Medilink Support Team includes hardware, networking and installation specialists,  Medilink product and database experts, experienced trainers led by a registered teacher,
all of whom can also be available to help with telephone queries, etc.

As with all our specialist products, we have developed a deep understanding of Medilink, and apply this to installation, training and support of the product.

We have clients from a range of areas using Medilink:-

  • Medical Specialists
  • General Practitioners
  • Physiotherapists
  • Single practitioner practices
  • Multi-practitioner ones           
  • Single site practices
  • Multi-site practices using Metaframe and Terminal Server technology

Some of our clients have purchased the product "off the shelf", installed it themselves, and only use our support services as required.

Others have it installed and get training from us, then purchase on-going support.


Our  Support Packages are tailored to client needs. 

  • an off site package using a modem and PCAnywhere software - where clients can get help via telephone, modem and email - all on site attendances for work and travel are charged.
  • an on site package which includes the travel, as well as the offsite package and time spent on site

CompuSolve provides a very high level of support, including training, installations and upgrades - even out of hours where required so your normal practice functions suffer minimum disturbance.

Using Modem connectivity, we can support clients anywhere in the state, with rapid on-line response to solve most problems that may arise.

The same technology means you have the support of the whole Australian Medilink Dealer Network if needed.


 

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